Last Updated: [1st Sept, 2023]

Welcome to No Problem Movers (noproblemmovers.com). At No Problem Movers, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Website.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please do not use our Website.

1. INFORMATION COLLECTION AND USE

1.1. Information We Collect

We do not require you to register to access our Website. However, we collect certain information to provide you with the best experience and services:

• Automatic Information: When you visit our Website, our web server automatically recognizes your domain name, but not your email address. We collect this information for internal review and to improve our Website’s content. We do not share this data with third parties for commercial purposes.

• Contact Information: If you choose to submit an estimate request form or a customer service inquiry form, we may collect certain contact information, including your name, email address, phone number, and other details relevant to your request. We use this information solely to respond to your inquiries and provide the requested services. We do not sell or share this information with third parties.

1.2. Online Surveys

Occasionally, we may engage our visitors through online surveys. We do not sell or share your email address with third parties for these surveys.

2. TRACKING AND STORAGE OF INFORMATION

2.1. Cookies

By opting into our cookie tracking policy via the banner displayed on our Website, you consent to the use of cookies. We use cookies to enhance your user experience on our site, including:

• Location Selection Cookie: We use this cookie to remember your location selection during your session, eliminating the need for subsequent selections.

• Remarketing and Retargeting Cookies: These cookies enable us to display ads on third-party websites based on your interactions with our Website. Remarketing tracking complies with ad network guidelines.

• Session Value: A session value is assigned during your session to remember events or actions you completed while browsing our Website. It does not uniquely identify you.

• IP Addresses: We use Google Analytics, which anonymizes IP addresses for tracking and analysis.

2.2. Necessary Cookies

We use strictly necessary cookies to track your banner opt-in status for recording your consent choice and selected location data from your prior visited page.

If you opted into our tracking policy but wish to clear/delete your remarketing pixels, please follow the instructions for clearing tracking cookies provided by your specific web browser.

3. DELETING YOUR PERSONAL INFORMATION

In accordance with the EU General Data Protection Regulation (GDPR), you can request the deletion or retrieval of your Personal Identifiable Information (PII) stored within our systems by sending an email to info@noproblemmovers.com. Please provide your name, phone number, and email address in your request. We will handle your deletion request within 30 days after closing any pending transactions, including damage claims, pending moves, and outstanding payments for services. Your request will result in the removal of your personal information, including name, email address, and phone number from all our internal systems.

4. NOTIFICATION OF CHANGES

We reserve the right to revise our privacy policy at any time without advance notice. Any changes will be posted on this Website, and the new policy will apply only to information collected following the posting of the new policy.

5. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Business Name: No Problem Movers®/Canada
Address: 6186 Kestrel Rd, Mississauga, ON L5T 1Z2
City: Toronto
Province: ON
Postal Code: L5T 1Z2
Country: Canada
Phone: (905) 896-0674
Website URL: https://noproblemmovers.com/
Website Email: info@noproblemmovers.com

We are committed to addressing your concerns and resolving any disputes within five (5) business days. You may contact us via mail, email or telephone.